If you are still seeing the error after trying these steps, let me know:
Run it as an administrator. It will output a string of numbers and letters unique to your PC.
When you first install or activate Autodata 345 on a portable drive, the software scans your computer’s unique components:
Click . If Windows asks to install a new hardware driver, grant permission. Critical Operating System Optimizations If you are still seeing the error after
Set your computer to "Set time automatically" in Windows settings. Preventing the Error in Future To avoid this issue recurring, follow these best practices:
Right-click (or a similar executable) and select Run as Administrator .
: In some cases, the software fails to validate the license if the system's regional format is not set to English (United States) Step-by-Step Resolution Guide Run as Administrator : Ensure you are running the Install.bat If Windows asks to install a new hardware
The error message "the hardware information does not match with your dongle" Autodata 3.45
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Right-click the (usually Autodata.exe or start.bat in your portable folder). Select Properties . Go to the Compatibility tab. Check the box for "Run this program as an administrator." : In some cases, the software fails to
: In some cases, remnants of older installations can cause mismatches. Ensure no previous versions of Autodata are still registered on the system. Super User to enable the required emulator modes?
AUTODATA 345 remains a widely used diagnostic and repair software solution for automotive professionals, particularly in markets where portable (USB dongle) licensing is common. However, users occasionally encounter the error message: “The hardware information does not match with your dongle portable.” This article explains the root causes of this error and provides a structured troubleshooting guide.
One of the most common yet misunderstood errors is