Dutch Bros Employee Handbook Top -
The Dutch Bros Employee Handbook is a powerful tool that aligns over a thousand locations under a single, vibrant culture. It clearly defines the roles, rules, and rewards of being part of the Dutch Bros family. For those ready to bring positive energy, a strong work ethic, and a passion for service, the handbook provides the roadmap for a fun and potentially career-defining journey at one of America's fastest-growing coffee companies.
: Long hair (typically shoulder-length or longer) must be tied back and kept out of your face for food handling. Brightly dyed hair and bangs are generally allowed.
Whether you are a new hire preparing for your first day or a prospective applicant wondering what is expected of "Broistas," understanding the top regulations and cultural pillars in the handbook is essential for success. 1. The Core Philosophy: "Speed, Quality, and Service" dutch bros employee handbook top
: Employees are trained to treat customers as the most important people in the business, using genuine greetings, eye contact, and a friendly tone.
In compliance with health regulations, employees must report symptoms like fever, vomiting, or coughing immediately. They are barred from working until they are symptom-free for a designated period. 5. Career Progression: From Broista to Franchisee The Dutch Bros Employee Handbook is a powerful
Dutch Bros is famous for providing its employees with free branded shirts, often referred to as "swag," on a monthly basis. This keeps your look fresh and aligned with current company campaigns.
Because Broistas work closely with hot liquids and machinery, safety dictates the style choices: : Long hair (typically shoulder-length or longer) must
The highlights key benefits, which are designed to support the team’s well-being. While specific benefits can vary by location and employment status, they often include:
The Dutch Bros Employee Handbook is more than just a rulebook—it's the cornerstone of the company’s unique culture and operational blueprint. For anyone aspiring to join the "Dutch Mafia," as the company’s loyal fans and employees are often known, understanding the handbook is the first step to success. This guide breaks down everything you need to know about the handbook, from its core principles and policies to the benefits and training that make Dutch Bros a standout employer.
The handbook explicitly prioritizes attitude over technical skill. Employees are expected to bring genuine positivity, radiant energy, and kindness to every shift.
Serving customers quickly without making them feel rushed.