When accessing hotelkit on a shared PC, such as in a back office or reception area, security is critical.

By mastering the new hotelkit PC login and leveraging the expanded desktop dashboard, your team can communicate faster, reduce operational errors, and deliver a seamless experience for your guests.

Launch a modern browser like Google Chrome, Microsoft Edge, Safari, or Mozilla Firefox. Ensure your browser is updated to the latest version for optimal security and performance.

Hotelkit Enterprise allows you to upload from your MDM (Mobile Device Management) solution. Contact hotelkit support to enable "Corporate Device Trust" – then any new PC from your IT fleet logs in without 2FA.

Do not allow the PC's web browser to save your hotelkit password, especially on shared department terminals.

: For regional managers, the new layout features a quick-drop menu at the top left to switch between different hotel properties without logging out. Troubleshooting Login Issues on PC

Contact your internal IT department. Since SSO is managed by your company, they have the tools to check your permissions and resolve the issue.

If you encounter errors while trying to access the new PC portal, work through these standard troubleshooting steps before contacting your IT administrator. Incorrect Credentials or Locked Accounts

Many organizations now use Microsoft Entra ID (formerly Azure AD) to allow employees to log in with their existing work email and password, reducing the need for multiple credentials.

The rollout of the new layout can occasionally conflict with old data stored in your browser.