Open a command prompt and change to the installation directory:
There are two primary ways to apply your license XML file depending on whether the application is currently running. Log in to ServiceDesk Plus as an administrator . manageengine servicedesk plus license xml
In the License window that opens, click the or Choose file button to locate the license XML file sent to you upon purchase. Open a command prompt and change to the
Synchronize your application server’s clock with a reliable Network Time Protocol (NTP) server and re-apply the license. License Management Best Practices manageengine servicedesk plus license xml
The file also encodes your specific licensing model, such as Subscription (based on time) or Perpetual (non-expiring), and the number of allowed technicians or nodes. Managing Software Licenses Within the App