Previously, anyone with a credit card could file a COA online. Now, the USPS uses a risk-based authentication model. If your move is flagged as high-risk (e.g., forwarding from a commercial mail receiving agency, frequent COA history, or identity mismatch), you will receive a . You must bring this letter along with two valid IDs (one photo, one non-photo) to a local post office within 15 days. Failure to verify results in automatic cancellation of the forward.
Mail forwarding is a temporary safety net. Manually update your address with your bank, employer, insurance companies, and subscription services as soon as possible.
If your online identity verification fails, or if you choose to use the paper , you must verify your identity in person. You will receive a barcode via email or mail that you must take to a participating USPS retail location along with an approved photo ID. 3. Verification Fees us post office change of address form updated
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The old form allowed any “adult” at the old address to submit a COA for the entire household. The updated form now requires written consent from each adult over 18 unless you are the head of household with legal proof (e.g., lease or mortgage). If you are moving alone but had a roommate, they will no longer automatically have their mail forwarded. They must file their own separate form. Previously, anyone with a credit card could file
For permanent moves, First-Class mail and periodicals are forwarded for up to 12 months. Marketing mail is not forwarded.
The USPS updated the COA process to address rising instances of mail fraud. The most significant changes impact how you verify your identity. 1. Enhanced Online Identity Verification You must bring this letter along with two
You have two primary methods to file your request: online (the fastest and most popular way) or in-person at a post office.
Select whether your move is permanent or temporary. Input your moving date, old address, and new address.